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Terms of Service

Effective Date: February 12, 2026 · Last Updated: February 12, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and MindLabs Coach LLC, a New York limited liability company ("Company," "we," "us," or "our"). By accessing or using the AI Mind Labs platform (the "Service"), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Service Description

MindCoach Labs is an AI-powered executive coaching and strategic decision-support platform. The Service provides between-session coaching analysis, decision-framework tools, and related features. The Service is designed as a supplementary tool and does not replace professional human coaching, legal advice, financial advice, medical advice, or any other professional counsel.

2. Eligibility and Accounts

You must be at least 18 years old to use the Service. By creating an account, you represent that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

3. Subscriptions and Payment

Access to the Service may require a paid subscription. Subscription fees are billed in advance on a recurring basis (monthly or annual, as selected). All fees are non-refundable except as expressly stated in Section 9 below. We reserve the right to modify pricing with at least 30 days' advance notice. Continued use of the Service after a price change constitutes acceptance of the new pricing.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose;
  • Attempt to gain unauthorized access to the Service or its related systems;
  • Reverse-engineer, decompile, or disassemble any aspect of the Service;
  • Use the Service to generate content that is defamatory, obscene, or infringes the rights of any third party;
  • Interfere with or disrupt the integrity or performance of the Service;
  • Share your account credentials with any third party or allow multiple users to access a single account.

5. AI-Generated Content Disclaimer

The Service utilizes artificial intelligence to generate analyses, recommendations, and other outputs. All AI-generated content is provided for informational and educational purposes only. It does not constitute professional coaching advice, legal advice, financial advice, investment advice, medical advice, or any other form of professional counsel. You should not rely solely on AI-generated outputs for making important personal, professional, or financial decisions. We make no representation or warranty regarding the accuracy, completeness, or reliability of AI-generated content.

6. Intellectual Property

The Service, including its software, design, text, graphics, and all related intellectual property, is owned by MindLabs Coach LLC or its licensors. You retain ownership of the content you input into the Service. By using the Service, you grant us a limited, non-exclusive license to process your content for the purpose of providing the Service, coaching analysis, system improvement, and customer support. We do not use your content to train AI models.

7. Data and Security

We implement commercially reasonable administrative, technical, and physical security measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission over the internet is 100% secure. You acknowledge and accept the inherent risks associated with providing information over the internet and through cloud-based services. We cannot and do not guarantee absolute security of your data. Our data handling practices are further described in our Privacy Policy.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, MINDLABS COACH LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, INCLUDING AI-GENERATED OUTPUTS.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MINDLABS COACH LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO MINDLABS COACH LLC DURING THE TWO (2) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (US $100.00).

THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION IN THE AGGREGATE, INCLUDING BUT NOT LIMITED TO BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY, MISREPRESENTATION, DATA BREACHES, SECURITY INCIDENTS, UNAUTHORIZED ACCESS TO YOUR DATA, AND ANY OTHER TORTS OR CLAIMS. THE FOREGOING LIMITATION SHALL APPLY REGARDLESS OF WHETHER ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

10. Exclusive Remedy for Data Incidents

In the event of a data breach, security incident, or unauthorized access to your data stored within the Service, your sole and exclusive remedy, and MindLabs Coach LLC's sole and exclusive obligation, shall be, at our sole discretion: (a) to use commercially reasonable efforts to remediate the incident; and (b) to provide a credit or refund not to exceed the total subscription fees paid by you during the two (2) calendar months immediately preceding the date on which we confirmed the incident. This remedy is provided in lieu of all other remedies, whether at law, in equity, or otherwise.

11. Indemnification

You agree to indemnify, defend, and hold harmless MindLabs Coach LLC and its officers, directors, members, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you input into the Service.

12. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. You may cancel your subscription at any time through your account settings. Sections 5 through 16 of these Terms shall survive any termination.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict-of-law principles. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in New York County, New York, and you irrevocably consent to the personal jurisdiction and venue of such courts.

14. Dispute Resolution

Prior to initiating any formal legal proceeding, you agree to first contact us at the email address listed below and attempt to resolve the dispute informally for a period of at least thirty (30) days. If the dispute is not resolved within that period, either party may proceed to file a claim in the courts described in Section 13.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the revised Terms on the Service and updating the "Last Updated" date above. Your continued use of the Service following the posting of revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

16. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and MindLabs Coach LLC regarding the Service and supersede all prior agreements and understandings.

Severability. If any provision of these Terms is held to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver. The failure of MindLabs Coach LLC to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

17. Contact Information

If you have any questions about these Terms, please contact us at:

MindLabs Coach LLC
Email: legal@aimindlabs.com